Returns & Exchanges

At Cash at Maxx, we stand behind the quality of our electronics with a 30-day satisfaction guarantee. If your device isn't performing as expected, we offer a streamlined return process to ensure you get back to your tech-focused lifestyle quickly.

Return Process

• 1.
  Initiate Your Request

  Log into your account and select your order from the history panel to request a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the device in its original box with all included accessories and cables to ensure a full refund and prevent shipping damage.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and attach it securely to the outside of your package before dropping it at any authorized courier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition and serial number, your refund will be processed to your original payment method within 3-5 business days.