Frequently Asked Questions
Everything you need to know about shopping with Cash at Maxx
Are the electronics sold on Cash at Maxx brand new?
We offer a variety of products ranging from brand new factory-sealed units to certified refurbished electronics. Each product page clearly labels the condition of the item so you can shop with confidence.
How long does shipping take for my order?
Orders are typically processed within 24-48 hours. Depending on your location, standard shipping usually takes 3-7 business days, while expedited options are available at checkout.
What is your return policy for defective gadgets?
We offer a 30-day money-back guarantee. If your electronic device arrives defective or doesn't meet the described specifications, you can return it for a full refund or replacement.
Do you offer any warranty on refurbished items?
Yes, all certified refurbished electronics come with a 90-day Cash at Maxx limited warranty covering hardware defects and technical malfunctions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track my package after purchase?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress in real-time.